This lesson is extension of previous one. Now we'll give you the interview with the client - explanation of work of the employees in the library. Let's see at all given details and analyze the produces activity diagram.
A | In previous interview we talked about customers, and all the activities related to them, like lending, reservation, recommendation, and search. In lending and recommendation process interaction with the employees was introduced. Let's turn to the employees now, and talk about employees which interact with clients, books and journals. |
C | Allright. The lenders were introduced in previous interview, and we see that their work is to take care of lending and returning of books and journals. They post reports to the members who have books to return, and members who have reserved books and their samples are present in the library. |
A | Is it all for the lenders? |
C | Yes. |
A | When we talk about a customers, we mentioned that for huge amount of data, some of the employees are employed. Can you tell me more about them? |
C | After buying a computers, a part of our old employees, involved in process of writing paper cards, were trained to work with computers. These DataEntry clerks now operate with some of terminals for data entering and maintenace. Also for maintenance of our databases DatabaseSpecialists were employed. |
A | If I waht to become a member to your library. What I'm supposed to do? |
C | First of all every new member must go to the reception place to conclude his or her membership. Employee that enters new memberships, opens a new record with a name and last name of the member, address and place of living and Personal Registration Number added to it. Also telephone e-mail and date of birth are stored in this record. After registration, a member's card is given to the member, and a paper record is printet for the library's documentation. |
A | How do you make data input of books and journals? |
C | Books and journals have a plenty of attributes in common. That are ISBN, title, year of publishing and publishing house. Also every item has a number of samples. Sometimes a multimedia data are supported with the item. If that is a propaganda material in paper form we convert it into electric form and put it into the database. |
A | Do you support multimedia data only for electronic items, or paper items has multimedia too? |
C | The form of the book/journal is not important. Both for paper and electronic formats we support multimedia data. Popular books in the world, can be more popular if a multimedia is supported for them. Every user is curious to meet with these types of information. |
A | If I perform a data search, can I browse the multimedia data supported for the item? And what kind of multimedia is supported? |
C | It's true. During computer's searching in returned results if an item has a multimedia data, user can browse that data. Types of multimedia which are supported are Text, Audio, Video and Picture. |
A | How do you enters a data for the book's author? |
C | I'm sorry. I forgot to tell you that authors are entered separately. For the authors name and last name, year and place of birth are inputed. During the process of book's input if the book's author is in the entered list of authors, then he or she is chosen from that list. Otherway we used an author creation process. Also for books their genre is inputed. |
A | What about a journals? |
C | For the journals volume and area are entered. |
A | You said that a parallel evidence is made (paper and electronic). How do you represent multimedia data in your paper cards? |
C | Multimedia data is entered only in electronic format. I said that paper cards are printed from electonic records, but only necessary information for cards is printed. |
A | We examined a work of lenders, employees who enters a data for authors, books, journals and members. But I don't see here a sample input. In lending process you said that free samples can be lended. How do you perform sample input? |
C | I notioned when we talk about book entering, that process of book's input also consists of inputing a number of new samples. But it is possible new samples to arrive in library, and a record for the book to exist in database. In that case only sample data is entered. This data consists of sample's signature, which only concerns the lenders (information about stored place of sample in the storage room). |
A | Do you think that we have finished the employee's analysis? |
C | Sure. We reached the end. I hope that all my spelling out all the steps in library work, makes clearer view to you about libraries like ours. |
The Lender's Activity diagram gained from previous interview |
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The Data Entry Clerk's Activity diagram extracted from the interview |